Reports To: Director of Service Solutions The Parts Manager will be responsible for managing the strategy and execution of proactive analysis of customer spending and usage of spare parts. The goal is to identify opportunities to grow parts sales, regain parts coverage rate, and uncover potential issues in pricing, delivery, or quality. This is a key strategic role in supporting the growth of Service Solutions. Key Responsibilities Strategic Management Monitor factors impacting parts sales including inventory levels, delivery times, pricing, and dead inventory trends. Manage the insights strategy and the NA SeSo Insights track (Quebec & Kansas City). Support business units with strategic data and participate in cross-functional meetings to increase the coverage rate. Coverage Rate Use BI tools (Power BI, AX, etc.) to analyze parts coverage rate opportunities. Lead VOC meetings with customer procurement teams to identify gaps in pricing, quality, or delivery. Create strategies per account to regain parts volume based on voice-of-customer (VOC), analytics, and collaboration with internal teams. Manage relationships with plant and corporate procurement teams to build long-term partnerships. Track and manage entitlement and parts coverage rate data. Grow parts coverage rate % annually through proactive engagement, reviews, and VOC feedback. Entitlement & Coverage Metrics Track entitlement by equipment and customer for the North American Market Manage the process of maintaining the customer install base and keep up-to-date information about where our install base is located by customer and equipment. Develop KPI-driven reports on customer spend, coverage rate, and market penetration. Participate in regular sales reviews to analyze the pipeline and support coverage rate strategies. Required Knowledge, Skills, and Abilities Advanced planning, organizing, and multitasking abilities. Strong communication and presentation skills. Proficiency in Microsoft Office and Dynamics AX. Strong data gathering, analysis, and problem-solving capabilities. Team-oriented and adaptable with facilitation experience. Education and Experience Proficiency in Microsoft Dynamics AX and Microsoft Office. High level of attention to detail, professionalism, and ability to work independently. Strong customer service orientation; technical background is a plus. Bilingual in Spanish or French is a plus. #J-18808-Ljbffr Frontmatec
...Description Assistant Pastry Chef Falsetto Bakery | Falsetto Hospitality Position Summary Falsetto Bakery is seeking a... ...in pastry and dessert production. Working closely with our Corporate Pastry Chef and culinary leadership team, the Assistant Pastry...
...Orlando, FLbased carrier seeking CDLA truck drivers with little or no commercial driving experience to join a regional fleet. Routes provide consistent freight and mileage, regular weekly home time, competitive weekly pay, and a full benefits package effective from day...
...partners because they are flexible with us when we have to pull whole teams away from the field to respond to disasters. Wildland Fire: Wildland Fire is a major component of the Emergency Response Team that allows for diversification in our conservation program...
...Job Description Are you a skilled Certified Sleep Tech looking to expand your horizons with a rewarding travel healthcare assignment... ...assessments and improving the quality of patients' sleep health.At TLC Nursing, we understand the importance of work-life balance...
Supply Chain Management Inc.1.com (SCMI1) has an exciting opportunity for an Engineering Technician VI (Mechanical focus - Gas Turbine Technician) position supporting the Southeast Regional Maintenance Center (SERMC) , providing Hull, Mechanical, and Electrical(...