Job Description

Center Manager / Notary Public

The Center Manager / Notary Public at The UPS Store #1603 in Riverside, California is a full-time, hourly customer service position. This individual will serve as the primary point of contact for all customers at the store and will also be responsible for providing notary services. The ideal candidate is a driven and friendly individual with strong customer service skills, attention to detail, and the ability to work independently.

Compensation & Benefits: This position offers a competitive hourly rate of $22 to $24 per hour, paid biweekly. In addition, the selected candidate will also be eligible for incentive and employee discounts.

Responsibilities:

• Greet and assist customers in a friendly and professional manner
• Provide efficient and accurate notary services according to state laws and regulations
• Answer phone calls and respond to customer inquiries in a timely manner
• Process shipments, including packaging, labeling, and tracking
• Ring up sales transactions and handle cash payments
• Maintain a clean and organized store environment
• Collaborate with team members to ensure smooth operations and customer satisfaction
• Complete administrative tasks such as filing, data entry, and inventory management
• Uphold company policies and procedures to ensure compliance and customer security
• Other duties as assigned by the store owner or supervisor

Requirements:

• High school diploma or equivalent; some college education preferred
• Valid notary public commission in the state of California
• Previous customer service experience, preferably at the UPS Store
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work in a fast-paced environment and meet deadlines
• Proficient computer skills, including Microsoft Office and point-of-sale systems
• Standing and walking for extended periods of time; Ability to lift and move 40+ pounds
• Familiarity with UPS & USPS shipping procedures and equipment is a plus

EEOC Statement: The UPS Store #1603 is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. We are committed to creating a diverse and inclusive workplace for all employees.

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