The TRAINING AND DEVELOPMENT MANAGER, ROYAL BEACH CLUB supports the DIRECTOR OF HUMAN RESOURCES. This position is responsible for creating, developing, and delivering training and development programs that entertain, engage, and develop Team Members and Management to motivate them to model the Royal Way Values and Delivering the Wow experiences. This role assists Team Members in talent management including personal development plans, career paths, and succession planning to promote career growth. The Training Manager collaborates with the Leadership Team to ensure the training and development compliance and participation. This position leads by example and requires exemplary organization, attention to detail, excellent Guest and Team Member engagement, various training skills, knowledge of the product and service standards. As a leader in the organization, this role leads and inspires the Team to work to their highest capabilities and ensures they continuously develop talents.
All duties and responsibilities are performed following Royal Caribbean International’s Brand Standards, the Royal Way
philosophy, Company policies, and SOPs, Public Health, Safety, Security, and Environmental Guidelines.
This Job Description in no way states or implies that these are the only duties performed by the team member occupying this position. All team members may be required to perform any other job-related duties assigned by their supervisor or management. The nature of this job requires daily interactions with internal and external stakeholders.
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