Service Technician Job at KC Nielsen Ltd, Buffalo Center, IA

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  • KC Nielsen Ltd
  • Buffalo Center, IA

Job Description

Job Title

Performs diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural equipment/outdoor power equipment.

Responsibilities:

  • Performs diagnostics and repairs on agricultural equipment and technology
  • Participates in all job-related training and development.
  • Conducts or supports customer clinics
  • Performs diagnostics and repairs in the field as required
  • Accountable for billable time and assigned work orders
  • Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
  • Operates and maintains vehicles, tools, and equipment required to perform job responsibilities
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Maintains current knowledge of John Deere and competitive products
  • Other tasks assigned by management

Experience, Education, Skills and Knowledge:

  • 5 Years experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred
  • Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician's specialty
  • Experience with the mechanical, electrical, and hydraulic systems used in off road, construction, lawn, or heavy equipment
  • Experience operating vehicles, tools, and equipment for diagnostic purposes
  • Experience with basic computer functions; experience using Service ADVISOR, or other computer based diagnostic repair tools preferred
  • Experience working cooperatively in a team environment
  • Experience communicating effectively verbally and in writing
  • Must have an adequate toolset to perform job responsibilities
  • Physical demands including lifting up to 75 lbs., walking, standing, and sitting.
  • High School Diploma, GED, or equivalent experience required; Associates degree preferred
  • Valid driver's license required; CDL (Commercial Driver's License) preferred
KC Nielsen Ltd

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