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Public Health Office Assistant - Jackson County Health Department - (Mon-Fri, 8a-4:30p)
101 Truman Medical Center
Job Location
Jackson County Health Department
Independence, Missouri
Department
JCHD Admin/Operations
Position Type
Full time
Work Schedule
7:30AM - 4:00PM
Hours Per Week
40
Job Description
Be the welcoming face of the Health Department! As a Public Health Office Assistant, you’ll help keep our services running smoothly by assisting patients, managing registration, supporting clerical operations, and maintaining accurate records. You’ll play a vital role in connecting the community to essential health services and ensuring a positive experience for all.
What You’ll Do:
Greet and assist patients in person and by phone
Register patients, schedule visits, and verify insurance
Enter and maintain data in state health systems (e.g., MOHSIS, CASA)
Collect and reconcile payments and maintain accurate records
Support vaccine inventory and monitor storage temperatures
Help with reports, mail, supplies, and general office duties
Provide clerical support at outreach sites and special clinics
Assist with birth/death certificate processing and voter registration
Promote a friendly, organized, and professional front office environment
Minimum Requirements:
High school diploma or equivalent
At least 2 years of clerical, receptionist, or data entry experience (preferably in healthcare or customer service)
Typing speed of at least 30 wpm and basic Microsoft Office skills
Strong interpersonal, communication, and customer service skills
Detail-oriented, self-motivated, and able to multitask effectively
Preferred Qualifications:
Experience with Medicaid billing or vendor communication
Familiarity with basic billing processes
Ready to be the heart of our front desk?
Apply now and help us deliver excellent public health services to our community—one patient at a time!
Working at University Health is about making a difference. It's providing the best care to every patient every day.
University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.
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