Job Description

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Public Health Office Assistant - Jackson County Health Department - (Mon-Fri, 8a-4:30p)

101 Truman Medical Center

Job Location

Jackson County Health Department

Independence, Missouri

Department

JCHD Admin/Operations

Position Type

Full time

Work Schedule

7:30AM - 4:00PM

Hours Per Week

40

Job Description

Be the welcoming face of the Health Department! As a Public Health Office Assistant, you’ll help keep our services running smoothly by assisting patients, managing registration, supporting clerical operations, and maintaining accurate records. You’ll play a vital role in connecting the community to essential health services and ensuring a positive experience for all.

What You’ll Do:

• Greet and assist patients in person and by phone

• Register patients, schedule visits, and verify insurance

• Enter and maintain data in state health systems (e.g., MOHSIS, CASA)

• Collect and reconcile payments and maintain accurate records

• Support vaccine inventory and monitor storage temperatures

• Help with reports, mail, supplies, and general office duties

• Provide clerical support at outreach sites and special clinics

• Assist with birth/death certificate processing and voter registration

• Promote a friendly, organized, and professional front office environment

Minimum Requirements:

• High school diploma or equivalent

• At least 2 years of clerical, receptionist, or data entry experience (preferably in healthcare or customer service)

• Typing speed of at least 30 wpm and basic Microsoft Office skills

• Strong interpersonal, communication, and customer service skills

• Detail-oriented, self-motivated, and able to multitask effectively

Preferred Qualifications:

• Experience with Medicaid billing or vendor communication

• Familiarity with basic billing processes

Ready to be the heart of our front desk?

Apply now and help us deliver excellent public health services to our community—one patient at a time!

Working at University Health is about making a difference. It's providing the best care to every patient every day.

University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.

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