Job Description
Description:
JOB DESCRIPTION Title: Police Records Clerk Employment Status: Part-time Department: Glenwood Police Department FLSA Status: Non-Exempt Effective Date: 05/2025Derek Peddycord, Chief of Police Kyle Wilbanks, Deputy Chief
GENERAL PURPOSE:
Under the supervision of the Police Chief, this position is an essential role for the police records division team performing a variety of customer service, data entry, and clerical tasks. This position is responsible for maintaining paper and computer files, and any associated Police Department databases. Daily duties may include, but are not limited to, processing and preserving police records and reports, compiling, analyzing, and inputting data into law enforcement databases. The Police Records Clerk is responsible for maintaining records pertaining to persons in custody, as well as monitoring persons in custody for their safety and well-being. The Police Records Clerk is expected to provide exceptional customer service when dealing with the public, village employees, and elected officials. The hourly wage for this role is $15.00 . The work shifts for this are primarily weekends, holidays, and overnights, but may vary based on team and department needs.
ESSENTIAL FUNCTIONS:
· Creates new police records, reports, logs, case files and other departmental documentation and materials
· Maintain accurate data, records and computer files associated with the Records Bureau.
· Process data entry for local and national law enforcement agencies
· Complete mandated reporting to State and Federal agencies
· Locate and copy reports for the public.
· Collect fees for reports and fines and prepare and provide receipts.
· Manage the customer service window by answering questions and providing information to the public regarding police reports, fines, and fees.
· Provide excellent customer service, communication, and distribute documents to employees and / or agencies
· Assists the Chief and Deputy Chief with matters involving reports, fines, fees, correspondence to the public or any clerical matter.
· Maintain dispatch operations within the department and communicate with ECOM Regional Dispatch personnel.
· Performs other duties as assigned.
Requirements:MINIMUM QUALIFICATIONS:
· High school diploma or GED required
· Ability to work with basic mathematical calculations
· Strong critical thinking skills and ability to problem-solve
· Ability to understand Village Ordinances and basic computer programs
· Ability to communicate with citizens, employees, management staff, and elected officials in a courteous and diplomatic manner.
· Pass a comprehensive background check with no crimes involving moral turpitude
· Must possess ability to obtain certifications in LEADS Specialized Agency Inquiry, FOIA, Spillman or other comparable CAD system, and related software within 30 days of hire via on-the-job training
· Valid driver’s license and reliable transportation
The Village of Glenwood is committed to diversity, open and honest hiring practices, justice in compensation and benefits, treating each person with respect and dignity, providing appropriate assistance in each person’s growth and spiritual development, and acting as a just steward of the resources entrusted to us. In accordance with the regulations of the State of Illinois, the Village of Glenwood conducts background checks on all employees, contractors and volunteers.
The Village of Glenwood provides equal employment opportunity for all qualified persons and does not discriminate on the basis of race, color, religion, national or ethnic origin, ethnicity, ancestry, military status, sex, gender, sexual orientation, physical or mental disability, age, marital status, veteran status or any other classification protected by applicable law.
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