Job Description

Pharmacy Automation Support Specialist I

Job Locations US-KY-LOUISVILLE ID 2026-185129 Line of Business PharMerica Position Type Full-Time

Our Company

PharMerica

Overview

The Pharmacy Automation Support Specialist works under the supervision of Manager, Automation primarily supporting pharmacy backend distribution and system integration with automated dispensing machines. This role requires a combination of technical expertise, analytical skills, and excellent communication abilities.

The ideal candidate will have a minimum of 3 years of experience in non-retail pharmacy operations. Must be able to install, maintain, and support on-site pharmacy equipment.

Travel: 50-75%

Remote : Able to reside anywhere within the Continental USA.

Schedule : Monday - Friday, hours are per business needs.

We offer:

Competitive pay

Health, dental, vision and life insurance benefits

Company paid STD and LTD

Employee Discount Program

401k

Paid-time off

Tuition reimbursement

Non-retail/Closed-door environment

Responsibilities

Assists with automated dispensing machine integrations
• Proficient in dispense methods and pharmacy workflow associated with pharmacy automation
• Supports the installation of new units and relocation of existing units
• Gathers, analyzes, and interprets data, detects patterns, makes recommendations surrounding machine optimization
• Conducts regular performance reports and formulary reviews for automated dispensing machines
• Proactively identify opportunities for process optimization and automation system enhancements
• Trains on staff on troubleshooting, best practices, cleaning procedures, preventive maintenance tasks, and ticketing protocols
• Monitors use of system and machines ensuring proper utilization, adherence to policy and procedure
• Provides ongoing support and guidance to Pharmacy Automation Technicians to optimize machine performance and minimize downtime

Qualifications

• High School diploma required/ Associate Degree or greater preferred
• 3+ years as an Operator or higher on commercially available or proprietary pharmacy system focused on Long Term Care or Institutional pharmacy
• Foundational knowledge in Institutional or Long-term Care Pharmacy
• Communication - Intermediate
• Microsoft Office Suite - Intermediate
• Devoted to a task or purpose with integrity
• Curious, detail-oriented, and a quick learner
• Capable of carrying out a given task with all details necessary to get the task done well
• Demonstrates eagerness and interest
• Works well as a member of a team
• Detail-oriented mindset with a commitment to upholding quality standards and best practices.
• Inspired to perform well by the ability to contribute to the success of a project and the organization
• Strong customer focus, ability to deeply understand customers and their needs
• Excellent communication skills

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit Follow us on Facebook, Twitter, and LinkedIn.

Additional Job Information

• This is a remote position with Nationwide travel to pharmacies, greater than 50%

Job Tags

Full time, Work at office, Local area, Remote work, Relocation, Monday to Friday

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