PBX Agent Job at CoralTree Hospitality, Washington DC

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  • CoralTree Hospitality
  • Washington DC

Job Description

Overview

As a PBX Resort Operartor youll answer phone calls in a courteous and pleasant manner and refer guests to the correct extensions. With a pleasant and can-do attitude youll address guest concerns in a friendly and warm manner.

Salary: $18.50/hr

This position is bonus/incentive eligible

Why Join our team

At Suncadia were inspired year round by the natural beauty and welcoming spirit of the Cascades. Every season calls for a team of engaged attentive ambassadors who create meaningful experiences that spark connection adventure and a true sense of belonging for our residents guests and community. If youre ready for a role where every day offers something new and rewarding this is your place. Choose to adventure with us and who knows you may just discover a home for your career.

Benefits & Perks Include:

  • Full-Time Regular employees are eligible for a full benefits package including Paid Time Off and group medical dental and vision insurance
  • All team members accrue Paid Sick Time and are eligible for the Employee Assistance Program which offer s team members free access to mental health and counselling services
  • All team members 18-years of age or older are eligible for a 401K plan w ith a company match
  • Travel is Good for the Soul: Enjoy t eam m ember rate s at hotel s a round the world
  • Free Golf
  • Team Member discounts on services at Glade Spring Spa & Wellness
  • 50% off at all Suncadia operated Food & Beverage outlets
  • Retail discounts at the Spa Pro Shops Source Mercantile and Health Clubs
  • Discounts on rental cars tickets electronics and more!

Theres no place like Suncadia.

Nestled on 6400-acre s on the sunny side of the Cascades Suncadia s mountain resort community offers year round opportunities to explore unwind and connect. With club and lifestyle opportunities for homeowners and lodging options ranging from an intimate Inn to a classic Northwest lodge or private vacation homes Suncadia fosters a true sense of place. Offering 40 miles of trails championship golf a luxury spa inspired dining and direct access to the Wenatchee National Forest ; at Suncadia adventure and belonging naturally come together. Here meaningful moments arent just created theyre part of the experience.

Responsibilities

  • Answering and referring phone calls on the main switchboard;
  • Courteous timely and accurate when transferring calls relaying messages and giving information to guests;
  • Receive and send guest faxes;
  • Photocopying;
  • Comply with Suncadia dress code and grooming policy;
  • Process guestroom reservations into Springer Miller during reservations office off-hours;
  • Absorb understand and continually communicate Suncadia events and activities to guests;
  • Support Front Desk operations with physical coverage as needed;
  • Other duties as assigned.

Qualifications

  • Must be 18 years of age or older;
  • Ability to work well with others and function well in fast paced environment;
  • Able to communicate well with staff and customers;
  • Able to work flexible hours and days;
  • Knowledge of property-wide facilities and services;
  • Possess excellent telephone and organizational skills.

#SuncadiaResort

Required Experience:

Unclear Seniority

Job Tags

Full time, Work at office, Flexible hours

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