Job Description

Why a career with Independence First?

When you join Independence First you will be part of a collaborative and passionate team. You will also enjoy lucrative benefits! Independence First was selected as one of Milwaukee Business Journal's Best Places to Work 2022-2026

Independence First is looking for awesome people to join our team!

You are just the person to join our growing team if you are...

* Looking for an Excellent Benefits Package

* Passionate About Helping Others

Benefits include:

* 12 sick days, 13 vacation days and an additional 12 paid holidays a year

* Employer paid Dental, Life Insurance (twice annual salary), AD&D, Short and Long Term Disability

* Health Insurance Benefits (partially employer paid, depending on coverage)

* Low-cost Vision Insurance

* Employer-matched 403(b) Retirement Account

* Fitness Center On-site

* Annual Health Risk Assessment

* Annual Flu Shot

* Comprehensive Wellness Program

* Tuition Reimbursement Program

Position Description:

I. Position: Network Engineer

II. Status: Full Time, Hourly in office position

III. Reports to: Information Technology Director / Facilities Director

IV. Position Summary: : The Network Engineer plays a major role in the design, planning, implementation and monitoring a computer network that supports wireless network services, video, data, and voice. In addition to the network architecture portion this position is responsible for designing stable images for network computers, servers, applying all security related software and hardware patches, and ensuring best practices are maintained. This position will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required.

V. Position Expected Hours of Work: This is a Full-Time position. Days and hours of work are Monday through Friday, 8 am to 4:30 pm. Occasional evenings and weekends.

VI. Essential Functions of the Position:

1. Monitor and manage all aspects of the networking infrastructure to ensure optimal performance and security. This includes the firewall, anti-virus, and intrusion detection systems, switches, routers, and interconnecting equipment.
2. Monitor and manage servers, including e-mail, print, mobile device management, backup servers and their associated operating systems and software.
3. Keep all hardware and software patched and up to date.
4. Help manage system backups in the cloud.
5. Help to manage and monitor the server room UPS.
6. Help with installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software and peripheral devices.
7. Help research on network products, services, protocols, and standards in support of network procurement and development efforts.
8. Assist in IT asset management.
9. Help to administer and maintain end user accounts, permissions, and access rights.
10. Interact with vendors, outsourcers, and contractors.
11. Help monitor and test network performance and provide network performance statistics and reports.
12. Perform server and security audits.
13. Schedule and performing network improvements, security upgrades and repairs.
14. Provide expert analysis and opinions to team members.
15. Make recommendations to the IT Director to assist with product selection.
16. Keep their own knowledge level current by independently keeping up with developments, standards, and trends in the industry.
17. Other duties as assigned.

I. Work Environment

1. Work environment is generally performed in an office setting with minimal to moderate noise level.
2. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Keyword: Information Technology
Required Experience:

I. Professional Qualifications

1. College diploma or university degree in the field of computer science and/or [2] years equivalent work experience.
2. Advanced knowledge in the use of Microsoft Office products including Exchange Online and Azure.
3. Advanced knowledge in the use of Fortinet products.
4. Advanced knowledge on the use of VMWare and/or Proxmox.
5. Advanced knowledge on the use of Intune.
6. Advanced knowledge on the administration and troubleshooting of Mitel phone systems.
7. Knowledge of applicable data privacy practices and laws.
8. Working expert knowledge of network and PC operating systems, including remote desktop services
9. Working expert knowledge of current network hardware, protocols and standards.
10. Hands-on hardware and software troubleshooting experience.
11. Strong written and oral communication skills.
12. Strong interpersonal skills.
13. Ability to conduct research into networking issues and products as required.
14. Ability to present ideas in user-friendly language.
15. Highly self-motivated and directed.
16. Strong attention to detail.
17. Proven analytical and problem-solving abilities.
18. Ability to effectively prioritize and execute tasks in a high-pressure environment.
19. Strong customer service orientation.
20. Experience in office environment and ability to work with a variety of personalities, exercising tact, judgment, diplomacy and flexibility.
21. Demonstrated ability to establish effective working relationships in a diverse environment using a variety of interpersonal skills, consulting skills, and knowledge.
22. On-call availability
23. Sitting for extended periods of time.
24. Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
25. Occasional inspection of cables in floors and ceilings.
26. Lifting and transporting of moderately heavy objects (50-75 lbs), such as computers and peripherals.

From: Independence First

Job Tags

Hourly pay, Full time, Temporary work, For contractors, Work experience placement, Work at office, Remote work, Monday to Friday, Afternoon shift

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