Job Description

Mental Health Assistant - Various Shifts

Hermitage Hall (a UHS company) is one of Middle Tennessee's largest stand-alone psychiatric residential treatment hospitals. Licensed by Tennessee Department of Mental Health and Substance Abuse Services as a mental health residential treatment center for children and youth, Hermitage Hall has provided services to families for over 30 years.

The Mental Health Assistant participates in the development and implementation of clients' behavioral programs by providing care and close supervision of facility clients and documenting behavior, by developing positive relationships with clients and co-workers and following facility policies and procedures, by implementing treatment plans and providing crisis intervention as necessary.

Job duties and responsibilities include:

• Contributes to the effective implementation of individual treatment plans of clients through alert observation, and "line of sight" supervision at all times.
• Maintains safety and security of the facility through close observation and monitoring of the clients, maintaining optimal physical proximity, remaining alert at all times, and using forethought to anticipate potentially unsafe situations.
• Stimulates clients' interest and cooperation in various individual and group activities and programs through positive interaction, instruction, supervision, feedback and encouragement.
• Prepares for and facilitates psychoeducational groups and documents resident progress as directed.
• Completes accurate and timely documentation of daily reporting of client's behavior as outlined by policy. Assists in preparation of other behavioral reports and daily activities log as required.
• Demonstrates an understanding of program model through proper implementation of program manual.
• Develops counseling skill and techniques under the supervision of program treatment professionals and uses those skills to assist in individual or group sessions as necessary.
• Assists with state licensing regulations, CARF standards, HIPAA policy, state contract, ordinances, laws, or other regulations required of them in their position and acts consistently in obedience to same.
• Assesses and ensures the needs of the clients are being met in relation to clothing, linens, and personal hygiene supplies. Supervises personal hygiene tasks.
• Escorts clients to mealtime, outdoor/indoor recreation, and education activities and participates in their supervision and instruction as needed. Transports residents to and from medical appointments or other activities as directed.
• Provides appropriate crisis intervention as necessary by anticipating and responding quickly to escalating behaviors, utilizing de-escalation techniques to diffuse the situation, correctly prioritizing safety concerns.
• Uses appropriate counseling skills by de-escalating aggression, using active listening skills, using appropriate tone and volume of voice, providing a high frequency and variety of positive reinforcements, maintaining appropriate boundaries, and promoting a positive peer culture.
• Assures cleanliness and orderliness of the assigned work area/unit and proactively assists in all security, maintenance, and safety functions as required for the overall facility.
• Actively participates in treatment team meetings, and unit meetings as scheduled and required.
• Supervises resident/student search(s) as required.
• Participates in on-call procedure. (Full time only.)
• Practices confidentiality with regard to residents and staff.
• Maintains current and complete personnel file including updated training.
• Is willing and able to volunteer to assist with supervision in circumstances where he/she is not schedule to work.
• Routinely reviews documentation from previous shift(s) before the beginning of his / her shift.
• May be assigned to work on a specific unit or as a Mobile Support/Floater staff. Mental Health Assistants assigned to work during school hours will be expected to assist teachers with academic activities as needed.
• In the capacity of Mobile Support/Floater staff, may provide extra coverage on units, respond to crisis or "codes" and provide appropriate assistance, and/or cover unit staff to allow for breaks and thus maintain required staff to resident ratio.
• Conducts other duties as assigned by Lead Mental Health Assistant, Unit Managers, or other administrative persons.

Benefit highlights include:

• Paid medical, dental, vision, 401K match, prescription drug plans, stock purchase
• Competitive compensation & generous paid time off
• SoFi student loan refinancing program
• Career development opportunities within UHS and its 300+ subsidiaries!
• Free meals

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education and experience:

• BS/BA degree and/or one year direct care experience or supervised practicum in lieu of the experience preferred
• High school diploma (or equivalency) and behavioral health experience in lieu of bachelor's degree.
• Behavioral health and residential setting experience preferred
• Must be at least 21 years of age.
• Must be able to complete a mandatory, two-week new hire orientation (M-F).

***This role requires a full background check including fingerprint, drug screen, and employment verification***

EO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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