AVP, Head US Patient Engagement Center of Excellence Job at Merck & Co., North Wales, PA

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  • Merck & Co.
  • North Wales, PA

Job Description

Job DescriptionLeads the US Patient Engagement Center of Excellence (CoE), owning the full scope of patient support operations, innovation, and measurement across all US Business Units. Accountable for the CoE's service catalog, vendor ecosystem, operating model, and outcomes. Initial charge for the leader of the organization is to compliantly integrate upstream innovation and pre-Rx capabilities with operational delivery of post-Rx support to close gaps in care across the patient journey. Key R

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